IT Support Specialist
Description
Provide technical support for the company’s IT systems, ensuring smooth operation of computers, networks, and software used across laboratories, offices, and site operations. Assist employees with troubleshooting hardware and software issues, maintain IT equipment, and support the installation, configuration, and maintenance of systems and applications. Help ensure data security, system reliability, and efficient IT services across the organization.
Requirements
Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field
Knowledge of Windows operating systems, networking, and basic server administration
Experience troubleshooting hardware, software, printers, and network connectivity issues
Familiarity with office software, email systems, and user account management
Good problem-solving skills and ability to provide user-friendly technical assistance
Preferred:
Experience supporting corporate office and laboratory IT environments
Knowledge of network devices, firewalls, and backup systems
Certifications such as CompTIA A+, Network+, or Microsoft certifications are an advantage.
Knowledge of Windows operating systems, networking, and basic server administration
Experience troubleshooting hardware, software, printers, and network connectivity issues
Familiarity with office software, email systems, and user account management
Good problem-solving skills and ability to provide user-friendly technical assistance
Preferred:
Experience supporting corporate office and laboratory IT environments
Knowledge of network devices, firewalls, and backup systems
Certifications such as CompTIA A+, Network+, or Microsoft certifications are an advantage.